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Auto Attendant and Voice Mail / Voice Mail

ATN VOZ MAIN FEATURES

No mailboxes limit.

1500 thousand hours of recording (at least).

Mailboxes customizable by each user

Forward messages between mailboxes

Stores messages for extensions due to no answer, forward, busy, rejected calls, etc.

MULTIPLE USER GREETINGS

You can select up to eight different greetings, i.e. “I´m out for lunch”, “I´m on holidays”, etc.

MESSAGE NOTIFICATION

The user can be notified in several ways: by calling to their phone, turning on a message waiting lamp, calling to their cell phone, etc.


MAILBOXES ACCESS

A graphical interface that allows a Supervisor to gain access to the Mailbox Setup, allowing to monitor messages load, delete messages, create new mailboxes, change passwords, etc.

UNIFIED MESSAGING (6 LICENSES)

Consists of a module integrating Fax, Voice Mail and any email client. The system delivers voice messages or faxes to mail addresses, therefore they can viewed, printed (if fax), forwarded, etc.

VOZ RECORDER

This feature allows recording incoming calls. Extensions to be logged have to be selected, and every time that an incoming call is answered by the called person, it is automatically recorded. Conversations can be visualized and played with the Voice Recorder graphical interface.

ID BEHAVIOR

ATN Voz has an address book where special phone numbers can be added. The behavior of the system can be established according to detected IDs, and i.e. make the call ring directly into an extension, be answered by a mailbox or FAX, etc. This database is used by the Screen Voz as well to perform outgoing calls and to launch Screen Pop Up when Secretary Function is enabled.

SYSTEM´S INITIAL GREETING

Main greeting and menu are recorderd by a professional annoncer.

Introduction
Auto Attendant
Voice Mail
ATN Voz Composition
Hardware

AUTOMATIC MAINTENANCE
(SUPER USERS)
Maintenance of database and free disk space check are automatically performed by the system.

NETWORK MAILBOX CONFIGURATION
Access the ATN Voz setup via network (only for administrators) and check free available space, add a new mailbox, change settings, etc.

SCREEN VOZ
(24 LICENSES)
This very friendly visual interface, fully Windows and TCP/IP network compatible, allows you to listen to voice messages from you PC. This feature is quite useful since no additional ports are used while checking mailboxes.

If no multimedia is available, messages can be played by having the system call your phone.